Refund Policy

Refunds based on Services and Products offered

Refunds on Services

As a policy we do not offer refunds on services. Once a service is rendered, there is no way to return the time we have put into it. If you have any questions about our service, you can contact us.

Refunds on Products

Parts/Products purchased directly through MindFire Computer Services are eligible for return in a new/unused state. There will be a 15% restocking fee removed from the return value. Used components are not accepted due to the nature of electrical components. Used products eligibility will be determined on a case by case basis.

Since many customers purchase their own parts from a third party, those refunds should be handled with the third party.

Customer Service

We focus on providing the best customer service possible, if you have any disagreement with our services or parts and products we provided, please do not hesitated to contact us to resolve the issue.